Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

WIM Integration with MS Dynamic CRM

I have the below query on WIM 9.x

1. How to send the chat transcript or any information to MS Dynamic CRM

2. Search a CRM record from WIM GUI and tag the current chat transcript to CRM

 

Appreciate if anyone can help me on this. Thanks in advance.

 

Thanks,

Rohit

33
Views
0
Helpful
0
Replies
CreatePlease to create content