Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Without Incoming Sound

I have 8 Cisco 7960 IP Phones. Just the other day one of them stopped having incoming voice. When you place a call from the phone, you can not hear a ring tone, nor the person when they answer. The recipient of the phone call can hear you talking, you just can not hear them. Any ideas on how to fix this?

I have tried plugging in a different headset to the phone, which still did not work.

Thanks for the help!

145
Views
0
Helpful
0
Replies
CreatePlease to create content