Wrong agent name in Cisco Supervisor Desktop (CSD)
I have the next problem in a customer:
In an agent station is a new person, in the CUCM has been changed the name in the agent. The agent has the name of the new person, and in the CCX the agent is correct, with the correct name, but in the CSD the agent appears with the old name ¿?
The agent is logged correctly with the new user and works correctly.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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