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New Member

Cisco UCS C240 M3 BIOS Flash Image Corrupted

I have a Cisco UCS C240 M3 server that the bios flash image corrupted.

I followed steps to recover the bios but as below image, this machine couldn't find a recovery.cap file..

I just plugged my USB stick and the recovery.cap file is in root folder of USB stick.

also the USB formated FAT16 and FAT32 , but it couldn't .

I plugged my USB to the thumb USB drive that is in center of the server.

Please help .. 

also, Keyboard and mouse doesn't working. they couldn't recognize too. 

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Did you get the recovery.cap

Did you get the recovery.cap from the HUU iso for the c240 ISO (see screenshot)?

 

Make sure that the USB drive is formated and only the recovery.cap image is inside.

10 REPLIES
Cisco Employee

Hi Puma, Are you trying to

Hi Puma,

 

Are you trying to recover the BIOS using the recovery jumper? If not, try recovering the BIOS this way ( see link below)

Procedure 2: Use Recovery Jumper and recovery.cap File

http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C240/install/C240/install.html#pgfId-1413483

 

Also, are you using the recovery.cap file of the current firmware version installed on this server?

New Member

Yes, I did. I tried use

Yes, I did.

 

I tried use recovery jumper "J2068 BIOS RCVR BOOT" and J2065 too!

but it couldn't solved yet..

please help.. T^T

Cisco Employee

From where did you get the

From where did you get the recovery.cap file? 

 

What is the firmware version of your server?  Maybe you are using the wrong file

New Member

firmware version is 1.5.4

firmware version is 1.5.4 (recovery.cap : 13.9MB )

and CIMC doesn't work .. 

I configured CIMC before, but I couldn't assign it. 

Cisco Employee

Also, do you have access to

Also, do you have access to the cimc of this server?  Did you assign an ip to it?

Cisco Employee

Did you get the recovery.cap

Did you get the recovery.cap from the HUU iso for the c240 ISO (see screenshot)?

 

Make sure that the USB drive is formated and only the recovery.cap image is inside.

New Member

Dear Manvelas,Thank you for

Dear Manvelas,

Thank you for your assistance!

It is recognized the recovery.cap file, and recovery is successfully completed.

But the server is repeating the bios recovery continuously. 

The bios jumper is on 1, 2. 

When I put out the USB stick, the message displayed "couldn't find recovery.cap"  again.

Do I need another steps? 

Do you think its main board problem?

 

Cisco Employee

Yes, it is possible that it

Yes, it is possible that it is hardware related. Before trying to replace any hardware try to reset the CMOS back to default by removing the cmos battery for about 10 minutes (no power cables).   Also try to remove any other PCI/Mezzanine adapter from the server to make sure these are not causing any issues.

Cisco Employee

Also why are you putting the

Also why are you putting the USB back if the recovery was successful?   After you move the jumper back to position 1 and 2 remove the USB and see if the server boot properly.

New Member

Where is this recovery file

Where is this recovery file located? On my UCS 220M3 system, HUU ISO, I don't see that file anywhere in the directory structure. Please see attached image of my directory structure.

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