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New Member

Drive status shown Unconfigured bad and Raid 10 volume degraded

Cisco UCS C200 M2 server one of the drive is showing Unconfigure bad and raid 10 volume degraded with long beeps and solid umber light. First I thought the hard drive is bad and replaced it with new one of same type. Did wait for rebulid for 5 days. Beep did not stop. Againg I looked in to the server and found the above status. Please refer the screen shot for more clarification of the error.

I was gong through Cisco documentation wherein I came across same type of error with bug and I am not sure its the same and is it is I did not understand the workaround I mean what to upgrade is it BIOS or firmware etc.

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

Mohammed,

What the bug is trying to say is that in a newer version (1.4(3c)) the behavior changes and the Physical Drive which was removed and inserted back shows the status  "Missing"  instead of showing up as "Unknown" under the Virtual Drive tab in CIMC as this is Unconfigured Bad drive  and not part of the RAID group.

Now, the best you can do here is to monitor your system using CIMC, which is the tool we have to monitor/manage the C-Series server instead of vSphere itself.

To get rid of this behavior, you will have to enter into the WebBIOS (Control+H or C or M < Depends on what RAID controller you have), make the disk unconfig good, then make it only "online" so the disk can be part of the array again.

You may find out what is the sequence of keys you have to hit to ge to the controller during the server boot:

http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C200M1/install/c200M1/RAID.html

"Watch for the prompt for your controller during verbose boot:

The prompt for LSI controller card utility is Ctrl-H.

The prompt for the mezzanine-style controller cards is Ctrl-C.

The prompt for the onboard Intel ICH10R controller utility is Ctrl-M. "

Note-1: It is important you first check that the disk has no errors before you try to re-add it to the array, cause if that is the case the disk will probably fail and data loss can occur.

Note-2:Once in WebBIOS, you can also disable the beeping alarm and here is the document that shows how that can be done from WebBIOS (note that this will be the interface if you had to press Ctrl+H, otherwise it will look different) or also, you can use MegaCLI to disable the alarm, and the below link also includes the necessary command:

http://www.cisco.com/c/en/us/support/docs/servers-unified-computing/ucs-c-series-rack-servers/116106-problem-ucs-lsi-beeps.html

In case you don't know how to set up CIMC in your C200, here is the link with images and the example, look for the C200 to get the correct steps/cabling:

http://www.cisco.com/c/en/us/support/docs/servers-unified-computing/ucs-c200-m1-high-density-rack-mount-server/111455-setup-cimc-c-series.html

I hope this helps.

Rate ALL helpful answers

-Kenny

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

Mohammed,

If you can ping CIMC but can ping it, can you access it via SSH?

Is this something similar to what you are seeing?

MACCCCCCCCCCCCCCCCCCCCCCCCCCCCC   .PNG

If the above is what you see, try the CMOS clear as described here:

http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C200M1/install/c200M1/install.html#wp1339821

Let me know if that is not what you meant.

Rate ALL helpful answers

-Kenny


6 REPLIES
New Member

Drive status shown Unconfigured bad and Raid 10 volume degraded

Below is the bug

C460-Drake:Unconfig bad drives appear as Unknown in Virtual drive info

CSCtu45159

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

Mohammed,

What the bug is trying to say is that in a newer version (1.4(3c)) the behavior changes and the Physical Drive which was removed and inserted back shows the status  "Missing"  instead of showing up as "Unknown" under the Virtual Drive tab in CIMC as this is Unconfigured Bad drive  and not part of the RAID group.

Now, the best you can do here is to monitor your system using CIMC, which is the tool we have to monitor/manage the C-Series server instead of vSphere itself.

To get rid of this behavior, you will have to enter into the WebBIOS (Control+H or C or M < Depends on what RAID controller you have), make the disk unconfig good, then make it only "online" so the disk can be part of the array again.

You may find out what is the sequence of keys you have to hit to ge to the controller during the server boot:

http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C200M1/install/c200M1/RAID.html

"Watch for the prompt for your controller during verbose boot:

The prompt for LSI controller card utility is Ctrl-H.

The prompt for the mezzanine-style controller cards is Ctrl-C.

The prompt for the onboard Intel ICH10R controller utility is Ctrl-M. "

Note-1: It is important you first check that the disk has no errors before you try to re-add it to the array, cause if that is the case the disk will probably fail and data loss can occur.

Note-2:Once in WebBIOS, you can also disable the beeping alarm and here is the document that shows how that can be done from WebBIOS (note that this will be the interface if you had to press Ctrl+H, otherwise it will look different) or also, you can use MegaCLI to disable the alarm, and the below link also includes the necessary command:

http://www.cisco.com/c/en/us/support/docs/servers-unified-computing/ucs-c-series-rack-servers/116106-problem-ucs-lsi-beeps.html

In case you don't know how to set up CIMC in your C200, here is the link with images and the example, look for the C200 to get the correct steps/cabling:

http://www.cisco.com/c/en/us/support/docs/servers-unified-computing/ucs-c200-m1-high-density-rack-mount-server/111455-setup-cimc-c-series.html

I hope this helps.

Rate ALL helpful answers

-Kenny

New Member

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

Many Tahnks Kenny. I have my drive in rebuild state and I think it will take a quite some time depending on the data size. Will wait and I think the beep will go away with umber light.

I can not accees my CIMC through web browser though I can ping cimc address. When I restarted the server it takes more than 10 minutes on testing and configuring hardware screen and then after next few screens it gives me cimc address and mac error. What needs to be done any Idea ?

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

Mohammed,

If you can ping CIMC but can ping it, can you access it via SSH?

Is this something similar to what you are seeing?

MACCCCCCCCCCCCCCCCCCCCCCCCCCCCC   .PNG

If the above is what you see, try the CMOS clear as described here:

http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C200M1/install/c200M1/install.html#wp1339821

Let me know if that is not what you meant.

Rate ALL helpful answers

-Kenny


New Member

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

I could not access CIMC through web browser though I could ping the ip address. When I realized even after shutting down the server my ping was continuous, I shut down the server and unplugged the power cable for 3 minuets and then powered on and that issue also got fixed.

Re: Drive status shown Unconfigured bad and Raid 10 volume degra

Mohammed,

If the power cycle fixed the issue, that means you were hitting this bug:  CSCtn06772

https://tools.cisco.com/bugsearch/bug/CSCtn06772  

Rate ALL helpful answers

-Kenny

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