We have just recieved C200 M2 servers with 32GB Ram (4*8GB). One of the server is giving out fault status through the front LEDs. Two LEDs are glowing orange - System Fault LED and Memory Fault LED. First two days, the servers were getting hanged overnight and we had to restart it in the morning. Since last two days servers are working OK but these LEDs are glowing continuously.
We would like to know the exact reasons for these LEDs glowing and still the system is working. How to shut those LEDs? If any body has come across such error message, please discuss the remedial actions carried out by them.
PS. I have attached the photo of the serever LEDs glowing.
We had instructed field engineers to check the memory modules as we suspected that during the transporation, they might have gone loose. It was observed the same way and engineer has resolved the issue after re-pressing the memory modules.
However, your instructions metnioned above would be the best output to be submitted to TAC support.
Moquery is the command line cousin of Vizore, it's very helpful and efficient sometimes during the troubleshooting. This article aims to provide moquery cheat sheet to the users for some most common seen scenarios.
Here is the checklist before customers/partners contact Cisco TAC:
Firmware Version of APIC and Switch
Download Switch and APIC techsupport logs
Problem description (Symptoms with details)
Business impact (eg, what kind of services...
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