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UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi every one,

I´m using a Cisco UCS C220 M3 when I tried to install ESXi 5.1.0 Cisco Custom after complete all the process and restart the server. The ESXi did not start it appeared as if there no operating system.

Aditionally, before the ESXi installation I configured one HDD in RAID 0, initialized the virtual drive and selected as boot driver.

Hoping some one could help me.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Llianovich,

Unfortunately, the embedded controller is not supported with ESXi.  I've seen other people using this controller for VMware and making it work but the behavior is very random and it might work or fail anytime. It is recommended that you use one of the PCI or Mezzanine base controllers by the ESXi (see c220 m3 spec sheet below)


STEP4SELECT RAID CONFIGURATION (page 21)

http://www.cisco.com/en/US/prod/collateral/ps10265/ps10493/C220M3_SFF_SpecSheet.pdf


Embedded MegaRAID Controller

http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/raid.html#wp1028426

22 REPLIES

UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Ilianovich,

Could you please reboot the server, press F6 when you see the "Cisco" logo and select the RAID controller as boot device? If that works, then go to CIMC and in BIOS config, make sure that the HDD is set as the first option to boot.

One question... why would you use 1 Disk in RAID 0 ??? How is that going to do data stripping?  RAID 0 needs a minimum of 2 disks.

Rate ALL helpful answers

-Kenny

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UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi Kenny,

I did the "F6" step and it's the same result.

I used Raid 0 because I'm using the Embeded MegaRAID Controller, therefore I only use one disk for the ESXi.

Before the UCS failure by a sudden power-off it was working properly using this configuration with ESXi 5.1.0

Cisco Employee

Re: UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi Llianovich,

First of all what is the model of the raid controller that you are using? If you are using the onboard controller, esxi won’t be able to work as ESXi does not support the onboard controller

Embedded MegaRAID Controller

http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/raid.html#wp1028426

Second, if you are using a supported controller, check your boot order might be HDD is not included there. (You can go into the BIOS to enable this) (See screenshot below)

Third, If the boot order is not a problem, then make sure that the optionROM for this controller is enable (see below) Note if you are using a Mezzanine base controller you will also see an option to enable this controller there, my server does not have this option that is why is not there.

Try this and let me know if this works.

Re: UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi Manuel,

I'm using the Embedded MegaRAID Controller and was working great with one disk in RAID 0 where the ESXi 5.1.0 was installed.

By a unexpected power-off the UCS lost all the config and I had to reinstall the ESXi.

The boot order has the HDD device and the OptionROM is enable for the two PCI Slots where the HDD resides and the result is the same

Cisco Employee

Re: UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Llianovich,

Unfortunately, the embedded controller is not supported with ESXi.  I've seen other people using this controller for VMware and making it work but the behavior is very random and it might work or fail anytime. It is recommended that you use one of the PCI or Mezzanine base controllers by the ESXi (see c220 m3 spec sheet below)


STEP4SELECT RAID CONFIGURATION (page 21)

http://www.cisco.com/en/US/prod/collateral/ps10265/ps10493/C220M3_SFF_SpecSheet.pdf


Embedded MegaRAID Controller

http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/raid.html#wp1028426

New Member

UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi to all,

I got new Cisco UCS-C220-M3S with 12(2 x 6) core processors, Memory 48 GB, 2TB HDD, 16GB SD card inside.

Please help to installation and configure this with all the software i need and software verison step by step if possible for Cisco WebEx Meetings Server System.

ESXi ?

VMware ?

vCenter ?

Windows Server 8 or 12

With Best Regards

UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Ilianovich,

If any of the answers received helped solve the problem, please mark the question as answered for us to keep track of questions solved.

Kenny

UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi Keny,

Unfortunately none of the answers help me. I keep looking for a solution.

Best regards...

UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Ilianovich,

Actually the answer is that the embedded RAID controller is not supported with ESXi, even if it works or was working, you can see unexpected behaviors like the one you are facing, that is the reason for that controller not to be supported with ESXi.

Regards,

Kenny

UCS C220 M3 Problem after installing ESXi 5.1.0 Cisco custom

Hi all,

Finally I came across with a sort of solution.

I had to Download and Install CIMC Firmware 1.4.7h and BIOS 1.4.7h

I had to Download SCU 3.1.4f

First upgrade or downgrade de CICM and BIOS with 1.4.7h

Create the array using Embeded MegaRAID Controller as RAID0 (Where the vsphere will be installed)

Install ESXi 5.1.0 Custom Cisco

Once the setup finishes if the vsphere won't startup and showed a RAID error when starting up.

Map and boot the SCU 3.1.4f using the KVM

On the server config section rebuild the RAID0 and create the array.

Select the HDD as primary boot and reboot the UCS

This procedure was the one I used and work perfectly using ESXi 5.1.0 Custom Cisco and the

Embeded MegaRAID Controller.

New Member

Hi- As of today, is this

Hi-

 

As of today, is this still the case with the MegaRaid controller and ESXi? 

 

thanks

Cisco Employee

HI DagersonYes, as of today

HI Dagerson

Yes, as of today the embedded raid controller is not supported by any version of ESXi.

 Hi Dagerson,As Manvelas said

 

Hi Dagerson,

As Manvelas said is not supported. However is it possible to work using ESXi and the Embedded MegaRAID Controller. We have two UCS C220 M3 and one UCS C240 M3 working in that way.

The issue is for the first time you try to install ESXi, in my case the RAID configuration was lost, but using the following procedure I was able to make it work. Since then those servers works fine.

----

-Download and Install CIMC Firmware 1.4.7h and BIOS 1.4.7h

-Download SCU 3.1.4f

-First upgrade or downgrade de CICM and BIOS with 1.4.7h

-Create the array using Embeded MegaRAID Controller as RAID0 (Where the vsphere will be installed)

-Install ESXi 5.1.0 Custom Cisco

-Once the setup finishes if the vsphere won't startup and showed a RAID error when starting up.

-Map and boot the SCU 3.1.4f using the KVM

-On the server config section rebuild the RAID0 and create the array.

-Select the HDD as primary boot and reboot the UCS

----

 

Regards...

The user can also just use a

The user can also just use a SD card to install the OS which is cheaper and easier than buying a Hardware RAID controller.

 

 

-Kenny

New Member

Nope, that is what i did and

Nope, that is what i did and it does not work.   ESXi is loaded on the FlexFlash, and works fine.  When you boot into ESXi, it does not see the Raid 10 drive, it only sees 4 physical drives.  


We had to find a RAID card and install that, now it works as expected.

Why Cisco would sell a UCS configuration that does not work with ESXi is beyond me. 

Is cause there are Operating

Is cause there are Operating Systems that are NOT a virtual platform and therefore don't face this situation.  We do not only support ESXi...

 

-Kenny

Cisco Employee

The only problem with this

The only problem with this approach is if you run into any defects that requires a firmware upgrade, you will lose access to the storage again.

New Member

I've faced with this problem

I've faced with this problem too. But...

Actualy, VMware Hipervisor didn't support embedded RAID controller (aka SW RAID).

If you see in BIOS Boot Order section, you couldn't see any HDD as Boot Device at all.

You need to select "Intel RST" in controller configuration section (BIOS>Advanced>South Brige)

Intel RST support SAS/AHCI feature for all HDDs and now you could select HDD with installed ESXi as Primary Boot device.

After ESXi instalation you can try to create RAID1 with 2 HDDs. In my case - all are works perfectly.

But, other HDDs you can only add to Hypervisor as LUNs without any RAID functionality. Or you can install any Guest OS (Like Linux), create RAID groups under this OS and then with raw device mapping translate this raw-partitions to hypervisor.

 

Even, if you can do that, the best possible solution (Ofcourse, if it's possible in case with financial reason) is to add HW RAID controller. 

New Member

I think you are missing the

I think you are missing the point-  You are to install ESXi on the FlexFlash in the UCS.  When you boot into EXSi, and try to use the RAID drive you created, ESXi will not see it.    

 

The software raid is not supported.

New Member

No, I haven't any FlexFlash.

No, I haven't any FlexFlash. I've installed directly to my SAS 300Gb drive and than rebuild RAID between 2 HDDs. This process take up about 4 days :).

But, you are absolutelly right - with SW RAID I can't create any RAID with other drives and I can use it only as separates LUNs.

That is why I note, that best possible solution - add RAID-controller card

 

New Member

I hit this problem too. After

I hit this problem too. After trying steps mentioned by a.shishenkov, everything is fine.

Thank you so much

For future users... remember

For future users... remember that having an unsupported configuration or hardware combination does not mean it wont work (it may) but it means that if for any reasons it stops working and you need to open a TAC case, TAC will very likely ask you to make your configuration/hardware combination, comply with what is specified to be supported before we continue troubleshooting.

 

-Kenny

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