UCS C220 M3S with LSI 9266-8i MegaRAID SAS HBA

[meigong]

Hello,

I have a UCS C220 M3S running BIOS 1.5.1g and CIMC fireware 1.5(1l).There is a LSI MegaRAID SAS 9266-8i(Fireware 23.9.0-0023)controller with TMM-C Super-Cap inside.

CIMC appear that overall storage status：severe fault and the controller information,physical information,virtual drive information,BBU all have severe fault state.

How to solve this problem?

[Keny Perez · Accepted solution]

Mei Na,

The server is losing connection to the RAID controller and it is very likely that it needs replacement, please open a TAC case for confirmation and appropiate replacement if the issue is confirmed by a TAC engineer.

rate ALL helpful answers.

-Kenny

[meigong]

Hi,keny

Thank you foy your answer,but how can i contact TAC engineer to confirm this situation?

Thanks,

mei na

[Keny Perez · Accepted solution]

Mei Na,

Go to Cisco.com and place the arrow on "Support" (dont click on it) , then "New Case" and lastly, follow the wizerd, check it out:

Good Luck!

rate ALL helpful answers.

-Kenny