I am experiencing an issue where outbound international call quality to one specific location is degraded (static) but it is intermittent. When the international site calls the domestic site the call quality is fine, any other outbound call to an int...

So when a user tried to get into voice mail by pressing the messages button on the phone, only to find out that they are locked out and they are automatically transferred to an ext. I would imagine there is a call handler doing this but I could be wr...

I am have added 2 4 port FXO cards to my gateway, these lines will be tied to a specific DID. I have the numbers of the POTs lines. my question is what do I need to add to the config of the gateway to get these ports to work?

Let me give me a a brief description of the set upH. 323, PRI's are at both locations and an 220mb Opti-Man fiber connects the two sites. Call Manager 7.1.3 and Unity Connections 8.6.2If the PRI at one location goes down, internal calling still works...

I'm not sure if any of you are familiar with the Cisco Unity Connections book by David Schultz, but I looking for the same type of book for CUCM. Does anybody know if a book like this exists?