Hi,is there a way to generate a report about all users in Unity 4.0(4) who have a unity account but didnt activate their voicemail?A Report like :Subscriber->Account->Last Phone contact

IPCC Enterprise 6.0CCM 4.0I have one Agent who cant login, after typing Login/InstrumentID and Password the Desktop Application is grayed out. I did the following to resolve this issue:1- Login with other user Account on the same PC: it did work.2- ...

Three customers complaning about a loud prompt when in IVR-Queue. Is there any option in Cisco IP-IVR to resolve this issue?thanks

IPCC Enterprise 6.0CCM 4.0Some calls comes in and when the agent go offhook using Cisco Desktop(actualy its a CTI-Application which we developed) the call is suddenly ended. The status of the Agent switchs to "Not Ready" and the Cisco Desktop stuck i...