About pawlakcdw

pawlakcdw · 07-15-2013

Has anybody else noticed that when you upgrade to 9.02 the Collections do not show on the CUIC Filter/Run Report screen?I created one (under UCCX_CSQ Names), gave it all the right permissions (Execute) for All Users. Then when I go to run any CSQ bas...

pawlakcdw · 03-24-2020

You only got AcctNumber, Campaign, and Call Result. I believe that is due to this bug CSCus78993. I think Cisco "fixed it" to just those 3 values and the rest are not accessible via IVR and Session. That makes AcctNumber the only way to pass data fro...

pawlakcdw · 09-13-2017

Deepak, Is there a Cisco doc that officially states that this is the correct way to change OVA size? Thanks

pawlakcdw · 05-22-2017

once installed you need to configure the source directory. Look at page 82 in the QM 11.5 install guide.

pawlakcdw · 02-21-2017

Just pulled down the 11.5 version of reference doc and it still does not have the new interface describing the steps or options. Working in it right now and seems like I can make a compound threshold (Agent State is Equal Ready AND Duration is Great...

pawlakcdw · 02-09-2017

Do we know how many characters long this field can go? Can we add that to the admin guide too?

Member Since	‎08-24-2012 06:11 AM
Date Last Visited	‎02-19-2021 12:32 AM
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CCX 9.02 CUIC Collections

Re: UCCX 11.x IVR based Outbound Campaign Details not populated in IVR Script

Re: Hi Cliff, In case of standard

once installed you need to

Just pulled down the 11.5

Re: Separator in "is in list" vaule in Finesse Workflow