Is there a space limit to the amount of text and entries in the Comments & History section?I am curious if the are limitations to adding comments to a requisition, i.e. charactors per comment or comments per requisition.We are using 2008.3 SP5 with a...

Do all approval tasks for each item in a request need to be completed before any of the items move on to the delivery moment?I was under the impression that each item in a request had its own individual workflow.  After adding several items to a requ...

Can attachments be added to a request during the ordering moment?We would like to allow customers the abilibty to add attachments prior to submitting a request.  Is this possible?Thank you,Brian

Can delivery plan tasks set to run in ServiceLink be set to run again?We discovered that a ServiceLink Agent was stopped.  Tasks did not make it the external system and are marked as "ongoing".  Now that the agent has been restarted, is it possible t...

How do we duplicate our production instance in our sandbox instance.We want to test an upgrade from version 2008.3 to 9.1 in our sandbox environment.  In doing so, we want to recreate our production environment in our sandbox and do a test run before...