We are running CUCM 6.1.3 connected to Unity 5.0. We have recently installed a SIP Voice contact portal where you ask for the person by name. All works well unless you ask for a persons voicemail. If you as a user have a voicemail box, and dial into ...

We have just installed Arc Ops consoles. When an external call is put through to a user who is not at his desk, and the user then returns to his phone he sees missed call. A CTI RP is showing on the phone and so the user hits redial. Is there a way y...