Hi,
I see my customer have the access granded in CSAM and see in EF tool the SNTC acess is active.
However, customer cannot login to sntc portal. Could you please guide what's wrong?
EC name: Shi***
May I know what is the process to request 'Factory Install Licenses' mentioned in the document? Or which team I should contact for further guideline? I have a customer in a closed environment and SSM On-prem is not an option. If SLR pre-install is av...
Hi Jarrett, Thank you very much.I've asked my customer accordingly but have no response yet. However, i can see his CCOID from the portal>admin view so i guess it's working fine.
Hello,
One of my customers are also facing the same error now.
Do we have a solution now?
I saw you're talking about the emails address and I checked my customer has already been updated email address with all lower cases.
