In the activity logs I see _dnis and _ani with some values. Can I know what are these variables and why we use them?The Userguide says that they are sent by default. Just wondering why we use them.sample logs - 10.157.42.111.1341401471616.3134.LOC,07...

                 I created CUIC reports in 8.5.4 version and now wanted these to load in 8.5.3 version. Doing this the lower version throwing an error.  I see the import is possible  from lower to higher version. Is there a way to  import from  8.5(4...

Hi, I am trying to debug a simple script. Here are the steps - 1. SimpleRecognition step  -- Executes succesfully with grxml 2. Voicebrowser step - result no-input with grxml. When I see the Nuance server logs this is what I foundApr 13 13:17:26.72|5...

Hi, Today I looked at the crtp in the cisco documents and tried a simple example. But that was unsuccessful.Can somebody tell where I went wrong ?steps: 1) vxmlFile = "crtp:/Documents/sample.vxml"2) sampleURLDoc = create xml doc (vxmlFile)3) sampleUR...