I have a customer with CUCM7 integrated with Unity 7.I am experiencing an issue with Unity 7 where a supervised transfer from a call handler that is then looped back to a Unity mailbox or second call handler is looping the original call handler's pro...
I need to upgrade a large number of cisco phones spread across multiple sites with varying bandwidth. Is there any way I can estimate the time it will take to upgrade a specific site based on the number of phones, firmware image size, WAN bandwidth e...
I have Unity 5 integrated with CUCM6. Is there any reason why I cannot transfer to a hunt pilot or secondary line in CUCM6 from a Unity CH?Transfers to primary lines work fine from both CH and Caller System Transfer. Are there any caveats associated ...
I have Unity 5.0.1 integrated with CUCM6.1.2. I'm experiencing a problem with a CH that I have created to play a prompt and then provide 'Caller System Transfer' after pressing 1 on the keypad. It works fine until Unity attempts to transfer the call ...
We are trying to upgrade our CCM4.1(3) cluster to 7.0(1) and have run into a problem with the DMA Tool. We ran the upgrade utility and this returned a successful result in each area.After running the DMA tool for the first time it hung at the validat...
Seeing as nobody has answered this one here's one solution.I experienced the same issue today. I resolved it by restarting the following services in the following order on the affected servers:-Cisco RIS Data CollectorCisco RTMT Reporter servletCisco...
Thanks Hanky, this pointed me in the right direction for a CUEIVR to CUCM installation issue I had where a redirected call could not be held or transferred...The CUE was installed on a gateway providing ISDN services. Configuring a software MTP, regi...
I thought I'd follow this up as there are many posts on this subject without resolutions and this might help somebody.I managed to resolve the issue by creating a second call handler after the initial announcement which transfers the call through to ...
Ok, thanks for the link to that useful document.Is it possible to have Unity answer a looped call? Is there a default loop avoidance mechanism at work in this particular call flow?
It's not possible to change the attributes of a CF card, they're hard coded at the manufacturing stage. I resorted to a cheap replacement on e-bay to resolve this issue.
