About Duane Viedt

Duane Viedt · 06-23-2017

TC 7.3.6-7.3.7 SX80, SX20 losing audio over HDMI (out) Losing audio out when connected to Crestron systems and also some monitors. We are having to reboot entire room system or power cycle the monitors to restore audio. Happening pretty regularly w...

Duane Viedt · 03-24-2017

When disconnecting a site in TMS it will auto redial on its own. Prior version didn't have this behavior, so wanted to check here before I changed any configs. **Edit- Looks like it may be this BUG: TMS initiate unwanted redials loop to the managed...

Duane Viedt · 10-19-2016

Howdy folks, From time to time we need to switch a camera input from the web interface during a live call. We can do this successfully with an SX20 but with a new SX80 installation, the live source selection doesn't change inputs. Changing inputs in ...

Duane Viedt · 06-26-2017

Thanks Patrick, Definitely some considerations for us as we still have many C series and EX series deployed. Starting to make the jump to CE for a few eligible endpoints and so far so good with TMS 15.4. We are revisiting our more complex rooms to ...

Duane Viedt · 06-26-2017

Thanks Patrick, We've seen it in a few different scenarios. (Most prominently with Crestron systems in line) It almost seems like a timeout/handshake issue. I'll take a look at software upgrades. We'll need to start looking at CE eventually anyway. A...

Duane Viedt · 06-23-2017

Sounds like there is a transmitter/receiver CAT 6 conversion for the HDMI feed cable run. Is a signal present by feeding direct to a monitor? Check that the device is outputting a standard resolution such as 720/1080 etc. If you can't get a signal th...

Duane Viedt · 11-28-2016

Thanks Patrick!

Duane Viedt · 11-28-2016

Experienced the same issue and also, HDMI in for content no longer passes audio. If anyone knows how to re-enable the HDMI content audio in, please share. ( I tested with a non-downgraded system and audio passes fine)

Member Since	‎10-28-2015 04:20 PM
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SX80, SX20 losing audio over HDMI (out)

TMS upgrade to 15.4 resulted in unwanted redial behavior.

SX80 Live input source switching for HDMI 1,2,3 etc.

Thanks Patrick,

Thanks Patrick,

Sounds like there is a

Thanks Patrick!

Experienced the same issue