Thanks for the info. The dialer is a little buggy, but for the most part works good......

disregard the bug question - I found the software bug toolkit (pretty cool). The timestamp is actually 6 hours fast........

I checked all the CDR parameters requested in the first post and every thing looked good. CCM version = 4.1(3)sr3a. Phones being used are 7940's and 60's using load P00307020400. I have made a test call and compared time stamp in CAR and it's definit...

Havn't integrated ccm directly to Call Pilot, but have done it with Mer Mail and Nortel PBX still in place. Set up Qsig tie lines between CCM and PBX. On Cisco phones make Fwd No Answer and Busy goto VM Pilot number. Build VM box on Nortel Voice Mail...