I've had a request to reconfigure the 'New Call' key on a 7960/61/62/40/41/42/12 to become a speed dial for our Help Desk.I've looked around the softkey layout and need to add a speed dial key to the unselected softkeys.This is on CUCM 6.1. Does anyo...

I have a 2901 voice gaetway with 1 x PVDM3-16.When I configure the SCCM dspfarm profile it only alows for maximun sessions to be set for 1.How do I split this to allocate for both transcoder and conference?Basic config:hw-module pvdm 0/0!sccp local G...

We have an installation which drops the L2 on BRI voice connection. The connection is to Telkom and we can establish a call and talk but after the call is dropped, L2 drops and the port is left without multi-frame established. The following is an ISD...

Can anyone point me in the right direction to trace the Locations. I have a centralized call manager 6.1 with multiple branches. The calls between the branches are controlled via the Location mechanism. I can monitor each branch bandwidth available a...

Can someone point me to a TCL script that answers all incomming calls, then plays a meaasge "your call may be recorded etc" and passes the call onto the origional called number. I'm not familiar with TCL scripting so I would like a complete solution ...