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John Sutch
Level 1
Level 1
Member since ‎07-02-2003
‎08-18-2017
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  • 8 Posts
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UCS CPU temperature thresholds

10-02-2012
We have a number of B200 M1 blade servers and we are occasionally seeing 'temperature: upper-non-critical' for the CPUs on these blades. This seems to co-incide with us running benchmarking software against the blades so I am not too concerned, but I...

ICD Abandoned Calls reporting

02-06-2004
ICD seems to include dequeued calls as abandoned calls in its reports. Can this behaviour be changed? I have a script where if all agents are busy, the call is redirected to a voicemail system. Calls that go to voicemail appear as abandoned calls in ...

IPCC Express: skills based routing and DDIs

01-22-2004
My customer needs to control approximately 60 DDI numbers via IPCC Express Enhanced 3.1(2). Each agent is associated with a specific DDI number. Each call needs to route to the agent associated with that number, if the agent is available, otherwise i...

7300 support for MPLS TE

07-02-2003
Does the 7300 currently support MPLS TE, either in the PXF path or software processed?
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Member Since ‎07-02-2003 04:11 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 8