! CUPC started and CSF is started by CUPC: 2012-05-28 14:31:03,286 DEBUG [main ] [FileUtilities] [FileUtilities.getOperatingSystemFamily(206)] - Operating System Family: WINDOWS_7 2012-05-28 14:31:03,422 INFO [main-0 ] [Controller] [Control...
!vxcc started 2012-05-28 14:30:54,287 Tasmania Standard Time [INFO ] [0x000009b4] VXCCLog: Logging Started. !Brings up virtual channel between vxc 6215 and cupc in HVD 2012-05-28 14:30:56,756 Tasmania Standard Time [INFO ] [0x0000041c] VXCCLog: 20...
Diagnostic Framework is the latest tool developed to make troubleshooting much easier when collecting logs and traces from multiple components and servers in UCM/CUPS/UCCE/CVP. Using AnalysisManager in RTMT to connect to Diagnostic Framework on each ...
Sorry for some delays here. There is some confusion about the version numbering on the tool and the server. What is required for you to have the AnalysisManager is that you need to use the RTMT downloaded from CM8.x, or later (I think the tool versio...
You can eidther 1. Increase the Max Age of Call Detail Records in CAR -> SYSTEM -> Database -> "Configure Automatic Purge"or2. You can configure "Billing Application Server Parameters" in CDR management page to ftp upload the CDR flat files to an ext...
Starting with identifying the acutal media path by:1. Made test call using simlar call flow as the problem calls.2. Browse into the the IP phones and identify the RTP remote/local ip addresses.3. With above result, you should be able to identify if M...
