Hello Team,As Jim has already explained, please understand that Vista is currently not supported and we do not have any definitive time line for its support.There's a filed defect "CSCta71506: VSOM is not supported for use with Vista" to address the ...
Hi Shajeeb, A quick check would be to make sure your RJ45 cable and PoE power sources are not defective so test it with another known good working 2500 camera to confirm. Check carefully the camera's Ethernet socket to make sure the pins are not dam...
Hi Rahul,Please try uploading the .bin file and not the .gz file. The .gz is a zipped format and the camera needs the .bin within it.Also, make sure you are not running Windows Firewall, and disable any antivirus or other access blocking software...
Hi Prateek,PVC 2300 (originally Linksys product) ip surveillance camera is NOT a supported devices with VSM.You can use the below url to get a listing of Supported Devices for VSM:http:///doc/BMS/source_types.html Hope this is helpful. Thank youPeter...
Hi Alejandro,Glad to hear you got your VSOM client issue resolved.As John correctly stated, IE 8.0 is not supported with VSM 4.2/6.2. It's supported in VSM 6.3.There's an enhancement request defect id "CSCtc83190: VSOM is not supported with Windows ...