Hello, Here's my scenario; I have 3 buildings that are within a couple miles of each other. Each building has CUCM & SME 11.5 subscribers, the main building where the AT&T sip/bvoip circuits terminate to has the publisher a sub, CUBE & SME. I have MP...

Where does an endpoint (SX20 running TC7.3 on UCM 11.0 in this case) get NTP from? It can be configured manually on the endpoint or in the UCM Date/Time group for the DP's. If I choose to use the UCM date/time group do I leave the ntp config on the e...

I'm preparing to install the AQM 11.5 recording package on clients desktop but I'm assuming that I need to uninstall the 8.5 version first. When I try to uninstall it on my clients Windows 7 PC there's one file that says "uninstall me first". When I ...

I have one user that is being recorded for audio but not screen recording. He has the AQM install package and configuration looks right but not sure where to go from here. Any assistance would be appreciated.

My UCS host crashed and when I brought it back up the CUCM .6.2.22044-1 subscriber DRF service began failing. I found that the ipsec-trust certificate is completely missing. Whats the process on getting that back? I have 2 other subscribers that have...