have been working on Cisco Contact Center suite of product since July 2011.
Experience on below:
ICM,CVP,CUCM,Cisco Voice/vxml gateways,CME, Nuance Solution for ASR/TTS, CAD, and CVP/ICM scripting,
Cisco Interaction manager, Core Java ,Cisco unity connection,CUPS, Microsoft SQL server,CUIC. Cisco UCCX, mediasense, VmWare esxi.
Certification I have in my Bucket:
CCNA R&S, CCNA Voice,CVOICE
- Technology Consultant at Hewlett-Packard (July 2011-Dec 2014)
- Consultant at Wipro (Dec 2014 - present).
Please send me private message if you are looking for any consultation for Cisco's Contact Center solution!!
Thank You for Taking a moment to Read,