I am using two Unity 4.2 systems in my lab for testing a customer VPIM configuration. Both are in separate domains and are VM with Exchange on-box. Let me first say that VPIM messaging is working fine. My problem is MWI. I have two Dial ID's; 100...
UCCX 5.02 Copy/Move Agent RecordingsWe are running UCCX 5.02 and have a workflow setup to automatically record all agent calls without Supervisor intervention. We are not using QM. Is there a UCCX tool, other than writing a .bat file and scheduling...
I have Presence 6.03 installed. When I try to set the NTP server to an NTP resource on the network it is never accessible. There is a default entry of 127.0.0.1 that show reachable, but is also not deleteable even though it is selectable. I found ...
I have installed Presence 6.03 and CUPC 7.01. Using the IM Phone service, I can add contacts and they show up in the CUPC contacts list. When I try to add contacts using CUPC, the Add button is grayed out. We are not using LDAP. I have done this ...
I received my V7 Beta DVD's and have been installing them in VMWare. I have CUCM and Unity Connection up and running perfectly in VMWare. The installation of both applications used licenses provided during the installation. I did not have to add a...
Adding my 2 cents...Had the exact same issues as above. None of the solutions worked. Was considering the Bill Gates solution and just rebooting everything, but that never shows what the real solution was. I wound up restarting two services on the ...
So one of our DB gurus figured it out. Basically the string variable statement needed to have a comma following it instead of a semi-colon.Here is what we finally wound up with.DECLARE @Claim_Status nvarchar(5);EXEC IVR_GetStatusByClaimID_OUTPUT @C...
Joshua, You seem to have this figured out so I will run my issue by you. I have a similar issue where I have to run a stored procedure to retrieve the data. I need to be able to use a variable such as $CustClaimNumber which is retrieved from...
