Have a problem with my Cisco TelePresence SX20 and the camera no working. I've tried updating the software and rebooting, but nothing seems to work. Can anyone help?
Software version:TC7.3.6.ea51021
xstatus camera: connected = False
I tested the camera wit another unit and it worked with the correct cable. I ordered a CAB-HDMI-PHD12XS and am sure this will correct my problem. Thanks Patrick and asankar.
Actually Patrick, I'm using the splitter and only have the HDMI connected. Is a RJ45 cable needed? If so, is this a regular network cable or cross connect?