Prashanth is an Escalation Engineer for Datacenter Switching at Cisco Systems, Inc RTP Technical Assistance Center(TAC). His current responsibilities include escalations in which he troubleshoots complex issues related to Cisco's Catalyst, Nexus and MDS product line; provide training, and author documentation. Prashanth joined Cisco Systems in 2000 as an engineer in the TAC. He received his Bachelor's degree in Electronics & Communication Engineering from Bangalore University, India and a Master's degree in Electrical Engineering from Wichita State University, Kansas. He is also a CCIE(#18057).