Hi,I'm install CCM 3.3.3 and whan I whant to associate user to ICD I dont have this option.I whant to install CRS 3.0.3 on the same server for IPCC.I try the product key in the CRS documentation with no luck.Need adviceEyal
Hello,When agent try to log in he get the following massege:"A licensing error has occurred. please try in five minutes, if the problem prrsistis, please see your log file or sys admin for details".Need adviceTHXEyal
Hi,I have Unity version 3.1(5.0) and I cannot record a different voice prompt to " when busy " or " when no answer " through the ip phoneonly when I open web to the UM. In the ip phone I don't have these options on menu, need advice.Eyal
Hi there !I'm cannot record a busy massage from the menu I've in the phone, butonly from the web page of the user in the unity it's possible. How can I allow the user to record his massage from the ip phone ?THX
Hi Aslam,I'm install the agent application from the DESKTOP_CFG folder on the CRS server and verify that the agent as a full control permission.I also do Reinstall of the CRS to 3.0.3 and now the massage we get-- "Cannot find CTI server"Need adviceTH...
Hi Aslam,Just to explain the problem, I install the agent properly after the installation when we log in we get the error,When I checked the LICENSE folder the file was only 4 KB THXEyal
