lnthompson
Level 1
Level 1
Member since ‎10-20-2000
‎08-18-2017

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  • 161 Posts
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  • 13 Helpful votes Given
  • 10 Helpful votes Received
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User Activity

Can anyone confirm why DTMF tones can't be passed from the Dial-Pad in CAD when transferring a call?I also thought it was interesting that you can't use * or # as digits in the Agent Directory.
My agents are requesting the ability to see what other agents are logged into the queue and their phone status if possible.This seems like a fairly reasonable request so that agents can easily see which other agents are available in case they need to...
I have a large script that I am writing for a new IPCC install. For some reason it kept erroring out on me during the 'Get Digit String' section. So I broke off that section and simplified it just so I can see what is going on. I have attached a scre...
Does Cisco Callmanager support Nortel DMS-500 as a switch type for MGCP gateway's?If not, is there a compatible switch type I can use, or am I going to have to contact the Telco and have them switch it?
I am just curious what people are using to backup their CallManager servers. Outside of clustering these servers, what is the fastest way to bring them back online in the event of a failure.I am looking for something that can backup the system while ...
Community Statistics
Member Since ‎10-20-2000 09:14 AM
Date Last Visited ‎08-18-2017 03:50 AM
Posts 161
Total Helpful Votes Received 10
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