I have a customer that wants to use 8851 and 7841 phones on CUCME.They have 10.5 now and using Fast Track to get the phones registered but the feature set is limited.He specifically wants cBarge on a shared line and talking to TAC it is fully support...
UCCX 9.0- My customer wants only ziptone in headset for new call to agent, no ringing on Phone.Can this be done? I can't seem to find a way to do this natively.
Yes, I looked into that option. They don't want that because some agents have been known to walk away from their desk without going not ready.Thanks for the quick response!Dave
