I have a 504 with a spa500DS. I have lines setup <Unit_1_Key_1 group="Attendant_Console/Unit_1"> fnc=blf+cp+sd;sub=18@$PROXY;ext=18@$PROXY;nme=Robert 18 </Unit_1_Key_1><Attendant_Console_Call_Pickup_Code group="Attendant_Console/General">*12#</Atten...

I have a customer with multiple numbers registered on each phone.  line 1-4 is the number for that phone, and 4-8 are multiple registrations on each person in the company.  Lines 4-8 are the main numbers for 4 different businesses and they need to be...

I have a customer who wants to not hear the beep when new calls are coming in.  They still want the phone to light up and to get CID. I can not find a setting on the phone to disable the beep, any idea which one it is?

I have downloaded the recovery tools, both 7.5.5 and 7.4.4.Both on my network, direct connected and into a switch with just my pc and the phone the tool is not able to find the phone.Also Cisco support is down.  I have had 6 calls to them disconnect,...