I am running CME version 8.6 When my customer is trying to dial a long distance number, lets say for this example the number is 915556667777, it randomly selects dial-peer 130 or 150. When it matches 130 it prefixes 727 and the call then is routed to...

I have a BE600 9.1.x install, I am trying to configure for our receptionist if she doesn't pick up after x number of rings it goes to an "OverFlow" and then lets the customer know sorry it is taking so long to answer please hold for an operator then ...