Hi Guys, I am in need of preparing the DR document for my infrastructure. Is any one have sample document which i can refer to prepare? Like when any of DC is down how do we restore the services and when the Specific VM of server in the cluster is do...

Hi, I have problem with One user in Cisco Unity Connection Single Inbox. Single user is not receiving the Voice mail in his outlook. Verified the Unified Messaging Service and Email id in Unified Messaging Account for the User and made the Test and i...

Hi, I got a request from customer to run a report on CUCM and determine the following:   - How many phone have a single line (no second line of speed-dial) - How many phones have multiple lines - How many phones have at least one line and at least o...

Hi, I have the Pickup group and couple users is member of the group. User A receiving external call and User B answered the call in his phone (both of them in same pickup group). When user B trying to transfer the call back to user A – getting the e...

After changing the CUCM Subscriber IP Address. SME to CUCM Leaf cluster SIP trunk is in no service. We have configured the destination IP for both CUCM publisher and Subscriber IP in the Trunk.  We have not made any changes for Publisher. both the CU...