I have vxml script for IOS with transfer element:<form id="transfer_to_reception"> <transfer name="mycall" destexpr="'phone://400'" connecttimeout="60s" cisco-longpound ="true" bridge="true"> <filled> <log> TRANSFERTORECEPTION :: Transfer to rece...
I need to develop next functionality in icm script.When call in queue and before transfer call to agent, I want to play some voice prompt in IPIVR.How can I do it?
I have next problem.When I try connect stios agent desctop to stios, I take message that system offline.and stios logs:18:30:54.921 Client[00004]: HandleIO: Connection closed. (ERROR_NETNAME_DELETED), ERROR:0x00000040.18:30:54.921 XXX RCV ...
Yes, I did.It's was fanny problem.When I installed ICM, I configured one PG with 2 pim. But when I configured in configuration manager, I configured 2 PG.
In all desktop.And I don't login from CTItest utility.Reason:CTITest: 12:30:12 Trace: *** SET_AGENT_STATE_REQ failure response, err:10 (CF_PRIVILEGE_VIOLATION_ON_CALLING_DEVICE), periph err:0 after 0 ms. ***