Hi,I have a partner working within the public sector space that would like to extend their agent CTI integration from CCE (Using CTI Toolkit) to the CCX product. A couple of questions;1- Where do I find the SDK or other information to get them starte...

Hi,If a customer bought ACS on VMWare (2 x LCSACS-51-VM) in the past and are interested in migrating to ISE. They would like to consider moving 1 x LCSACS-51-VM to a similar VM based image and the other to an appliance based system. Both act as a red...

An existing customer needs to add 3 agent licenses to a v5 CCX system. Looking on DCT and checking on the GPL the part code CCX-5.0-ADDON-ENH is active however the partner is being told that this is a mistake and that they can't use it.Can you clarif...