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Member since ‎03-22-2004
Online
Monica Lluis
Community Manager
Public Statistics
Date Registered ‎03-22-2004 09:47 AM
Date Last Visited ‎10-20-2017 08:21 AM
Total Messages Posted 473
Total Helpful Votes Received 268
Badges
Bio
I am a results-oriented leader with strong experience in technical services. She manages the expert programs and non-English Languages in the Cisco Support Community. She has a proven track record of successfully leading teams and managing projects and programs that improve customer satisfaction since joining Cisco in 1998. She is an excellent detail-oriented team-player that is committed to high-quality results and developing people and processes. Monica has deep understanding of technical support operations and processes, communities, and online support tools. I am is CCIE Emeritus in Routing and Switching (#7509) and holds two Master’s in Sciences degrees (Industrial Mathematics from the University of Minnesota and Telecommunications from University of Colorado
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