As a Global TAC engineer, he has contributed to network management products and technologies by finding and fixing bugs, as well as implementing maintenance and troubleshooting components in Cisco Prime, Cisco’s flagship network management suite. Joe helps to support and enhance the embedded automation and programmability technologies, such as the Embedded Event Manager, Tcl, NETCONF/RESTCONF, and ONE Platform Kit (onePK). Joe is a top-rated speaker at Cisco’s annual user conference, CiscoLive!, as well as a certified as a Cisco Certified Internetworking Expert, Certified Java Programmer, and VMware Certified Professional. He has authored numerous technical documents on Cisco network management products and technologies as well as a chapter co-author in the Springer publication, “Network-Embedded Management and Applications: Understanding Programmable Networking Infrastructure”; and he served as one of the technical editors for the Cisco Press book, “Tcl Scripting for Cisco IOS.” Joe is co-author of 14 Cisco patents. He is an alumnus of the University of Miami and holds a Bachelor of Science degree in computer science.
Outside of Cisco, Joe is a member of the FreeBSD project. He is a committer in the project focusing mainly on the GNOME Desktop. He also maintains the FreeBSD ports Tinderbox application, which facilitates the automated packaging a testing of FreeBSD third-party ports. Joe is a certified private pilot for single-engine airplanes with an instrument rating.