Hi Guys, Planning to update DNS on UCS server UCSC-C240-M4SX, UCS hosting 4 vm's (10.x cucm,unity etc), If we update the DNS on the UCS server what are the impact expected for UCS and vm's

Guys can we increase the Automatic Logout Time from 7200 seconds in Agent Desk Settings to 10000 seconds ? IPCC 9.x

we have unity connection 8.5 cluster in production running on mcs 7845 server. we are planning to update the dns on the servers, if we update the dns will it bring the license to grace period, and after the dns update reboot required ? what's the exa...

Hi,We have ICM 7.5.6 and CVP 7.02,Using CTIOS and CAD applications for the agents login,CTIOS application users getting the skills names, but the CAD users not getting it.Not able to see the skill name in the CAD window when an inbound call rings to ...