Hi, I have an scenario as described below, Make IVR Based Outbound call via Campaign. Upon successful human answer, invoke the IVR application trigger configured. Retrieve the Contact details like, BAAccountNumber, BABuddyName. The values are read using GetSessionInfo. Greet the caller using their BABuddyName via TTS. But whenever I try to read the contact details, I get all the values as NULL. Is there any specific configuration to be turned ON or by default it is enabled. If it is default then why I am not able to read those BA values. Kindly assist me. Note: The Session Context values in script as follows, "BAAccountNumber" AccountNumber "BABuddyName" BuddyName "BACampaign" Campaign "BACustomerNumber" CustomerNumber "BADialedListID" DialedListID "BAResponse" Response "BAStatus" Status "BATimeZone" TimeZone "BAFirstName" firstName Your immediate support is highly appreciable. Thanks, Priya.K.R.
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