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technology · 05-26-2004

When I reset my 7960 phone, I get an "Error verifying config info" message on the display. After a few seconds, the normal "Your current options" appears.Also, when you press either the services button or the directories button I get an "HTTP file e...

technology · 04-20-2004

I have a brand new (replacement) 7910G+SW phone that fails to connect when plugged in. When you first plug it in, the mic/speaker button flash, and the display reads "Configuring VLAN". The display then changes to "Configuring IP" and it sits there...

technology · 03-12-2004

We upgraded our CallManager to v3.3(3)sr4 a couple of weeks ago, and several users are complaining the volume is unusually loud on their phones. So far, it has only been users of 7960's.The phone load that we have is P00305000400. I've had the users...

technology · 12-03-2003

Has anyone come up with a way to pull the serial numbers from the telephones? I need to have a listing af all my serial numbers for the phones, and all I have is there MAC addresses. (I didn't put them on my SmartNet contract...)If you hit the mini...

technology · 04-23-2003

I have a question about caller ID on the 7910 phones. When an external call is transfered to a 7910, the user sees "Unknown Caller for <Phone User>" on the display of their phone. (Where <Phone User> is whatever is configured for the phone in CallM...

technology · 06-02-2004

All of our phones are the same hardware version. The only difference I could find was the firmware load. Once I upgraded the firmware to P00306000400, we are able to access the coprorate directory, and services.Note sure if it will help in your sit...

technology · 06-01-2004

I just found an updated firmware for the 7960/7940 phones. Once I installed the updated load and unplugged/replugged the phone, everything works fine.The new firmware load is P00306000400 dated May 26, 2004.Steve

technology · 05-27-2004

What firmware version are you using? This is very similar to a problem I'm having with CCM 3.3(3)sr4a after upgrading a few phones to firmware P00306000300. Phones that are running an older firmware don't have the problem.Steve

technology · 04-26-2004

I've checked the DHCP configuration. It's working fine with the other phones that we just installed.We have a CallManager at our central location that does DHCP, and at a remote location, we have a router with SRST handling DHCP. It hangs at the sa...

technology · 03-17-2004

Thanks John.That bug sounds like what we've found. I'm testing the new phone load that should have it fixed.Steve

Member Since	‎06-18-2001 09:14 AM
Date Last Visited	‎08-18-2017 03:50 AM
Posts	52

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Phone error

7910G+SW fails to connect

7960 volume question

Phone serial numbers

Caller ID question on 7910 phones

Re: 7940 HTTP Error

Re: Phone error

Re: 7940 HTTP Error

Re: 7910G+SW fails to connect

Re: 7960 volume question