cbowling
Level 1
Level 1
Member since ‎07-02-2002
‎08-18-2017

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Remember when you first starting using ICM. Do you recall how gathered reports that were meaningful to the Call Center community. My Call Center is using Nortel Meridian Max reports. I am having a hard time gathering statistics that are similiar ...
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Member Since ‎07-02-2002 11:49 AM
Date Last Visited ‎08-18-2017 03:51 AM
Posts 1