Hi!I am trying to fire SUPERVISE_CALL_REQ from my CTI application to CTI server, but everytime I fire the request, the server responds with FAILURE_CONF,with status code : 26 (E_CTI_INVALID_TAG_FOR_MSG_TYPE) with message : A floating field tag is pre...

Hi!I am working on capturing voice data from cisco ip phone 7960.I understand that the Cisco IP hard phone replicates the incoming voice data on to the PC to which the IP Phone is attached through the Cisco IP Phone access port.My question is that is...

Hi!I am trying to get the agent status of all the agents currently logged in onmy ICM from the CTI server for a supervisory application.I am trying to implement this by making an application thatactually acts as CTI Bridge using Java. (reason for usi...