When a user that's signed into Agent Desktop get's a message in Jabber, they have a new chat window from the agent desktop pop up with the same message. Is there a way to disable chat integration inside of UCCX with Jabber so they only receive the me...

I have a SIP Trunk out of CUCM to a VG. Doing a dialpeer debug I see it matching the correct dial-peer but I'm getting a "call cannot be completed as dialed". It's incoming/outgoing SIP to another VG, doing a csim start I see it routed correctly with...