About m320716

m320716 · 12-12-2006

Hello: I have an IVR script with multi-lingual choices (press 1 for Spanish, press 2 for Vietnamese); I want it to default to zero for English, without any caller's input. How should I confugure the "timeout" branch to accomplish this?I have attached...

m320716 · 12-13-2006

Hi:It could be as simple as making sure the PC is connected to the Ethernet port on the IP phone that the agent is associated with when he/she logs in. If the PC and the IP phone are connected to separete ethernet ports on the wall, then the problem ...

Member Since	‎10-25-2004 06:41 PM
Date Last Visited	‎08-18-2017 03:51 AM
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IVR script defaulting to English on multi-lingual choice menu

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