About Alex Stanton

SNR-Not working for AT&T users only · 08-27-2014

So one of my customers is having a problem with their single number reach. It rings the desk phone properly, but does not ring the users cell phone. After quite a bit of testing with different cell phone's, It was found that all AT&T phones (tested ...

Alex Stanton · 08-27-2018

Marcus, Were you ever able to figure this one out? I have a user with 8841 phone, on firmware sip88xx.11-7-1-17 with Wireless Headset Hookswitch Control enabled that is disconnecting after ~20 seconds. Thanks!

Alex Stanton · 08-26-2015

Hi Solomon, Did you ever get the steps to complete this? I'm going through my first BE6KS, and I'm still unable to find a guide or documentation specific to the 6KS. Thanks, Alex

The fix ended up being under · 08-28-2014

The fix ended up being under the PRI configuration in CUCM. unchecking the "Redirecting Number IE Delivery— Outbound " box fixed the issue. Thanks for the assistance.

Thanks for the suggestion. I · 08-27-2014

Thanks for the suggestion. I'll look into this.

George, Thanks for the · 08-27-2014

George, Thanks for the response. I have actually opened a TAC case on this issue. But, I did run the isdn debug, and you can see a disconnect. Signs tend to point to the problem being on the service providers side.

Member Since	‎07-12-2012 06:50 AM
Date Last Visited	‎03-13-2024 12:02 AM
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SNR-Not working for AT&T users only

Re: Couple (Similar) issues with 8841 Phone and wireless headset disconnects

Hi Solomon, Did you ever get

The fix ended up being under

Thanks for the suggestion. I

George, Thanks for the