HiIs there a way to create groups in the phone book (Make Call)?If not, is there any way to program a much nicer phone book that can use the agent to call?If only it could be maximized...Perhaps a newer version has an improved phonebook?
HiYes I have tried the notes field.I even added extra fields to the phonebook, but it is not enough.The phonebook window is fixed in size and there isn't a lot of room for extra columns.The problem is that I need to call secondlevel groups. There is ...
