We use Cisco Unity Connection 10.5 with unified messaging. We had a user complain that he did not get a forwarded message, only the forwarder's intro message. When we tested we found all was working in our network and he could hear the forwarded mess...

My manager is attempting to connect a computer the PC port of his 8861 phone but he is not getting connectivity. He plugged the same device directly into the wall and got connectivity. I checked the config and saw that "PC port" is enabled. I then re...

We are just wrapping up a full network and voice infrastructure refresh. Each campus got a new pair of nexus 7k switches to replace two 6513s. For some reason one campus had their nexus switches only serving as a layer 2 connection to our Data Center...

Hello folks,Someone in our organization believes there is a plugin for Unity that can give users with standard Unity mailboxes the unified messaging like ability to access voice mail in their Outlook email inbox and voice recognition to convert voice...

We are three campuses on one Unified Communications Manager (6.1.3) cluster. Two of the campuses use one Unity 7.0(2) server called "District" and the third campus uses it's own seperate Unity 4.0(5) server called IVC. We would like to consolidate al...