About dwilson1031

dwilson1031 · 02-23-2011

Our customer has UC540 that has been in for several months. All phones are 504s and the switch is a ESW 520 24 port PoE unit. They have reported that the phones are displaying the following error message: network error detecting. Then the message ...

dwilson1031 · 12-20-2010

I have a customer that is experiencing intermittent no-way audio on a UC560. The intermittent problem is between the main site (UC560 and two ESW-520-48P switches) and a remote (ESW-520-8P switch). The link between the two sites is a Layer 2 fiber ...

dwilson1031 · 10-20-2010

We have UC560 running 15.0(1)XA2. AA is set up so that callers can dial a person's extension number will in the AA greeting. The call is sent to the appropriate end user extesnion but never goes to voice mail if the user does not answer the call. ...

dwilson1031 · 10-13-2010

I have a customer that has a UC540 (FXO) and a UC5460 (PRI). The two systems are connected by a MetroE circuit. The customer wants dial 9 calls placed from the UC540 to go out the PRI on the UC560. Can this be done an dif yes how?

dwilson1031 · 04-16-2010

Is there a way to prevent MoH from being played when Unity Connection transfers a caller from a mailbox to CallManager (7.x) but still allow MoH to be played when a phone user places a caller on hold or transfers a call to another extension?

dwilson1031 · 03-07-2011

SMB tech support removed the "lock" from the ESW520-24P ports. SInce doing this the customer has indicated that the "network error detecting" message has not reoccurred.

dwilson1031 · 12-01-2010

The solution to the problem was adding a dial-peer statement on each UC500 to allow calls to be transferred to voice mail if the remote party did not answer their phone. The CFB/CFNA had to be re-added to a small nuber of users. For some reason the...

dwilson1031 · 10-21-2010

Adam, The phone will continue to ring until the caller hangs up. Extension 7226 is one that you can look at. The show run for the UC560 is attached. Thanks,Doug

dwilson1031 · 10-21-2010

Adam,Thank you for responding to my post. The UC560 is using the aa_sbcs_v03.aef script. The AA was configured from within CCA. CFNA timeout is set to the default 20.Thanks,Doug

dwilson1031 · 10-20-2010

Brandon,Your suggestion works but only if a FXO trunk is not available. At this time the customer seems to be happy with the solution.Thank you.Doug

Member Since	‎02-12-2008 05:51 AM
Date Last Visited	‎08-18-2017 03:53 AM
Posts	21
Total Helpful Votes Received	5

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UC540 Error Message "network error detecting"

No-Way Audio on UC560

UC560 AA Dial By Number Calls Never Go To Users VM

Route UC540 Dial 9 Call Out A UC560 At A Different Site

Unity Connection 7.x and Music-On-Hold

Re: UC540 Error Message "network error detecting"

Re: UC560 AA Dial By Number Calls Never Go To Users VM

Re: UC560 AA Dial By Number Calls Never Go To Users VM

Re: UC560 AA Dial By Number Calls Never Go To Users VM

Re: Route UC540 Dial 9 Call Out A UC560 At A Different Site