02-03-2009 07:37 PM - edited 03-17-2019 09:37 PM
When trying to create any type of Conference via the Browser Create Conference page I get the error output of:
error: Wrong Moderator PIN
I can not find the document that details how to configure the Moderator PIN. Please help!
Regards,
Col
Solved! Go to Solution.
02-09-2009 03:51 PM
Here is the procedure In the PIN Settings tab you can define a policy for the use of PINs for accessing a conference.
Step 1 In the Administrator interface, on the sidebar, click MCU (if not already selected).
Step 2 Click Services. Select the service you wish to configure and click Add.
The Automatic Service Definition dialog box appears.
Step 3 Click Advanced Management and Security.
The Management and Security interface appears.
Step 4 Click PIN Settings.
Step 5 Select Force conference PIN protection if you want user to enter a PIN when creating or entering a conference using this service.
Step 6 Select Do not to ask for conference PIN when dialing-out to invitees if you want only dial-in participants to enter the conference PIN.
Step 7 Click OK.
Then you don't get this error. Try it.
02-09-2009 03:51 PM
Here is the procedure In the PIN Settings tab you can define a policy for the use of PINs for accessing a conference.
Step 1 In the Administrator interface, on the sidebar, click MCU (if not already selected).
Step 2 Click Services. Select the service you wish to configure and click Add.
The Automatic Service Definition dialog box appears.
Step 3 Click Advanced Management and Security.
The Management and Security interface appears.
Step 4 Click PIN Settings.
Step 5 Select Force conference PIN protection if you want user to enter a PIN when creating or entering a conference using this service.
Step 6 Select Do not to ask for conference PIN when dialing-out to invitees if you want only dial-in participants to enter the conference PIN.
Step 7 Click OK.
Then you don't get this error. Try it.
02-09-2009 05:50 PM
Thanks sbilgi but I still get the error of wrong moderator PIN.
05-26-2009 12:36 AM
I've got the same error message...
Did you figure out why ?
05-26-2009 10:21 PM
G'day,
Yes eventually got it working and believe that not all features of the MCU were available until it was registered to with a GateKeeper. Once this was address then we were able to able to configure any PIN we wanted as described in detail in the post above that I have marked as the Resolution for this thread.
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