Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

7920 authentication error

Greetings.

I'm putting a new 7920 phone on an AP1231 access point with open access but mac authenticated. I already have one 7920 phone active on the same network, so everything is setup correctly.

But, debug dot11 connection failure in the AP shows that this new phone fails authentication - that debug in the AP shows the message

authentication failed - client requested privacy

Does anyone know what this error means and how to solve it? The AP is running 12.3.8JA2 code.

Thanks, Jeff

1 REPLY
Bronze

Re: 7920 authentication error

If there is an issue witht he authentication then possible it could be due to a mismatch in SSID or WEP key.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_implementation_design_guide_chapter09186a00802a0a1b.html

290
Views
0
Helpful
1
Replies
CreatePlease to create content